Electricity: procedures and support
Connection, meters and SOCADEL procedures
New electricity connection request
Get a new SOCADEL electricity meter for your home or business premises.
Free information · support from 15 000 FCFACancel or transfer an electricity meter
Cancel an existing electricity subscription or transfer it to a new holder.
Free information · support from 10 000 FCFABill complaint or faulty meter
Dispute an electricity bill or report a faulty meter.
Free information · support from 8 000 FCFAElectricity meter fault (prepaid / postpaid)
Report a fault on your prepaid or postpaid meter: interface, top-up or meter box.
Free information · support from 5 000 FCFA