SweetService

Your service facilitator

Your SOCADEL electricity paperwork in Cameroon, made simple

Understand your administrative steps, gather the right documents, and get support if you need it. Sweet Service is not affiliated with any official body.

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Energy Water · soon Telecommunications · soon Administration · soon Real estate · soon

Services available now

We are starting with electricity and SOCADEL. More areas are coming soon: water, telecoms, administration, real estate.

Electricity meter fault (prepaid / postpaid)

Report a fault on your prepaid or postpaid meter: interface, top-up or meter box.

Free information · support from 5 000 FCFA

New electricity connection request

Get a new SOCADEL electricity meter for your home or business premises.

Free information · support from 15 000 FCFA

Bill complaint or faulty meter

Dispute an electricity bill or report a faulty meter.

Free information · support from 8 000 FCFA

Cancel or transfer an electricity meter

Cancel an existing electricity subscription or transfer it to a new holder.

Free information · support from 10 000 FCFA

How it works

  1. Step 1

    Find your service

    Browse the catalogue or search directly (e.g. "electricity connection").

  2. Step 2

    Understand the process

    Steps, estimated times and required documents, explained simply.

  3. Step 3

    Request support (optional)

    Open a file, send your documents and receive a clear quote.

  4. Step 4

    Track your file

    Real-time status, messages and notifications until completion.

A question before you start?

Contact Sweet Service — it is free and without commitment.

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